Top 20 Swiss brands on Facebook

Posted: February 17th, 2011 | 2 Comments »

Update: this is clearly neither exhaustive nor correct. I got two emails from brand managers cited in the rankings, both claim to have more followers than indicated (and I trust them). Several top brands are also missing, like Rolex for example.

Interesting, shows which brands made it to the global scene. The gap between the top 5 and the rest is pretty amazing.


Search neutrality

Posted: January 21st, 2011 | No Comments »

Another kind of neutrality I was not aware of: Search neutrality, i.e. forcing search engines to remain objective and neutral in the results they provide. It is a complex and highly subjective issue, but Google has a huge leverage on millions of websites, and the company is now being investigated by the European union on whether it abused its dominant position.

The problem with search neutrality? By definition, search engines are subjective, they filter some sites in, other sites out. “Telling a search engine to be more relevant is like telling a boxer to punch harder [...] Search is an inherently subjective enterprise that makes a mockery of attempts to regulate it into some sort of neutral form” says James Grimmelmann, an associate professor at the New York Law School, on Ars Technica.

A recent attempt to find a biais in Google resulted in Search Engine Watch (a reference on the matter) concluding that there is little to no biais, and that other engines might be even worse.

What we see here might be more of a cultural clash, the “business centric” americans finding it normal that a large company provides a highly influential service, while Europeans have a more centralized approach and get scared when lots of power is between the hands of somebody else than a government. Liberalism vs socialism, if I’m allowed a simplification that George W. Bush could have fathered (sorry).

Regulating search will be extremely complicated, and users certainly don’t want a government to be able to weight on what search engines return either (which would be the other extreme). I wonder what would happen if Google was founded by Europeans and operating from France or Germany. How different would the algorythm be, and would Google still inspire fear to the Sarkozys and Merkels of this world? Where is Quaero when you need it ;) ?

PS: Another example of EU vs Google, the spanish government asking Google to take down some links and grant a right for forget to its citizens.
PS2: More on the matter: Is Google Favoring Itself In Its Search Results?


The Internet’s Top Challenges

Posted: January 20th, 2011 | No Comments »

Internet co-inventor Vinton Cerf, Martha Stewart, Arianna Huffington, John Battelle and Twitter co-founder Biz Stone are among the Webby award judges who shared their idea of what are the Internet’s top challenges. No real surprises, and I would add the reappearance of the major incompatibilities between platforms – especially in mobile – that remind me of the early days of the web, when a website had to be coded carefully for incompatible browsers like Netscape and Internet Exporer.

Protecting Privacy
The Internet’s great trade-off is that while you get access to the rest of the world, the rest of the world gets access to you. The data collected can add value to the online experience through customized content and advertising – but such an extensive record of personal information can pose risks to consumers. The industry must take steps to demystify the privacy debate by establishing global standards, providing transparent policies, and educating consumers on its practices.

Modernizing Copyright Laws
Is it ok to copy an album and give it to a friend? How many paragraphs should one quote from an online news article? Will we ever be able to pass along an e-book to a colleague? As the Web enters its third decade, the answers to these questions remain unclear. The Internet’s power as a medium through which creators can distribute their work continues to grow, yet the current copyright laws are hopelessly out of date. For the Internet to fulfill its potential, new and modernized copyright laws must reflect the current relationship between technology and creativity.

Ensuring Net Neutrality
Ensuring that all Internet traffic is treated equally – meaning that data from Amazon.com and data from a teenager’s blog move along the pipeline at the same speed – is a worthy and complicated goal. Industry leaders and policymakers need to come together and identify solutions that will guarantee fair treatment of all Internet traffic. However, these solutions must also provide ISPs with enough flexibility to efficiently manage their networks and services.

Maintaining the Open Web
From commenting on articles and sharing videos to crowd-sourcing and user-generated content, the Internet’s interactivity and communal power is what makes it such a vibrant and useful medium. While social networks and mobile apps offer rich, interactive, and customized experiences, many of their features are often sheltered from the rest of the Web. If the Internet as a whole is greater than the sum of its parts, we must do a better job of maintaining interconnectivity.

Strengthening Internet Security
Until recently, there has been little examination of the consequences of storing large amounts of proprietary information online. The recent spate of high-level incidents – from WikiLeaks to China’s hacking of the Internet – has made the perils of weak online security a tangible issue. Everyone, from governments and businesses to universities and individuals, must re-evaluate how they share, store, and publish sensitive information on the Internet – take steps to ensure it is protected.

Link


New celebrities: the star shoppers

Posted: January 18th, 2011 | 1 Comment »

Somehow the advent of celebrity shoppers does not make me feel better about the world we live in ;) Consuming is what makes the economy go, but there is something really disturbing when it becomes a full time job!

As of May 2010, Taobao.com boasted 2,418,069 shops, 13,431 malls and was adding about 30,000 shops per month. That’s enough to make it the world’s largest online retailer. [...]

Chinese consumers find their way around Taobao based on a combination of instinct, research and trust, facilitated by Taobao’s wangwang (旺旺) messaging service. But it’s not as simple as checking a vendor’s “HEART” rating. There are certain key users–Taobao royalty–who’ve become genuine powerbrokers in this multi-billion dollar community by obsessively buying stuff, documenting every purchase and recommending their favorite shops.

The Wasabi Twins got their start a few years ago with a blog before graduating onto Taobao. It wasn’t long before they’d risen through the daren ranks and now they rule over Taobao’s Celebrity Shopper Street (名人导购街), boasting 5,763 followers and a million fans. They were featured on the cover of a Vogue (China) fashion supplement in July 2010 under the header “From Taobao Girls to ‘It’ Girls.” In November a Korean fashion house flew them over, took them shopping and photo-documented every stop along with way.

Link (via Bruce Sterling)


Half of French teenagers have published information on someone else without their consent

Posted: January 6th, 2011 | 1 Comment »

A recent French study highlights a paradox of web 2.0. While 39% of 15-17y have been victim of someone else publishing information (photos, videos, email) on them without permission, 49% of that same age group say they have once published these information on others without their consent.

It is probably a misleading figure for three reasons:

  • Doing it once does not mean you do it all the time and that it is a way of life.
  • The people who publish on me are probably not the people I publish on. It would be interesting to separate the statistics by “type” of people, the family, the friends, people I like, people I don’t like. Maybe it is in that last category I will publish information without asking.
  • Maybe these teens are publishing information to closed spaces (like when you limit access to a post to close friends only on Facebook, formally a publication, but not to the world), the study does not differentiate between public and private.

Still, this shows that there is a difference in perception and some learning to do. Some will qualify this as unconsciousness (not being aware of the price of exposure), but I find that interpretation unlikely as this generation is very tech-savvy and is in control of their identity. See sociogeek to learn more on how people expose themselves online.


Top: Who has seen information on him/her published by another web user?
Bottom: Who has published information on someone else without his/her consent?


The downside of transparency

Posted: January 5th, 2011 | 1 Comment »

Wikileak is raising many questions, as the recent media frenzy around Julian Assange’s baby has proven. One of them is discussed by Ben Hammersley in a recent interview:

While I really support the idea of a safe place for whistleblowers to publish information, I have a problem with the fundamentalistic approach Wikileaks is taking. Their basic assumption is that because something is secret, it must be bad. Reality is more complex. Diplomats are like us simple citizens. They should be allowed to have private conversations and opinions. It seems this social dynamic is not well understood as the recent publications of the cables proves.

Link

Total transparency could be a way of life? There is a country where is happens already (to some extent), and the results are not necessarily the ones we would expect. Time is publishing an article about the downsides of total transparency in Sweden:

but there’s one country where official openness is not just a hypothetical way of governing. Sweden operates closer to an “Assangian” state of absolute transparency than any country in the world, and has long debated whether the policy has the potential to backfire. Swedish sunshine laws are the most far-reaching ever created. Almost every government document — including all mail to and from government offices — is available to the public, save for a small number relating to international relations or national security. [...]

But even as it takes its transparency laws for granted, Sweden has long debated whether absolute openness leads, paradoxically, to greater secrecy. In 2004 Inga-Britt Ahlenius, a Swede working on transparency issues within the United Nations, [...] tried to review government files, she found only “empty boxes.” “The principle has come to discourage its original purpose,” she added. “It is quite logical: if you are concerned that things will be made immediately public, you do not write it on paper.”

Link


Internet, making the rich richer

Posted: January 4th, 2011 | 4 Comments »

When preparing for Lift11, I interviewed David Galbraith (co-founder of Yelp) who came up with a point that was going against what I was thinking about the internet. He told me the following:

Laurent Haug: Another big change ahead?

David Galbraith: The death of the long tail. The idea behind the long tail is that all the little guys are worth more than the big guys. But mediums do one thing: they amplify celebrity. Since Rudolph Valentino, the world’s stars have always been bigger than all the little guys. The phenomena has been amplified by the internet. An artist like Lady Gaga is generating petabytes of data download for Google, Justin Biber is accounting for 3% of Twitter’s servers infrastructure. The point is that the internet is a place where the rich get richer. It is a story nobody wants to here but it is true. The left part of the long tail – the one with the big guys – is bigger than the right part – the smaller guys. This is not getting better, also because of global competition that forced a merger of niches.

Link

The internet was supposed to be making the amateur and the professional equal, to allow each of us access to our fifteen minutes of fame. That is how I was thinking until I looked at Youtube’s year in review, and the ranking of the top ten music videos of the year: five artists share the top ten spots, with Justin Biber taking the first, sixth, seventh and ninth spot. Eminem and Rihanna place three videos in the top 10, and lady gaga two. That’s four artists taking nine out of ten spots…
screen-shot-2011-01-03-at-142357.png

Two conclusions:

  • Indeed, the internet makes the rich richer, at least in a domain like music that is still controlled by the majors. No indie band or amateur made it to the top of the rankings, and this should really make us rethink the notion of user generated content. Sites like Youtube don’t live off the home made videos, but from content generated by professionals – or hacked from TV networks.
  • The most viewed indicator does not make sense unless you are in the dominant demographic of a specific site. Obviously, Youtube is populated with teenagers who will put Justin Biber on top of the rankings. If you are not in that demographic, this indicator is useless for you as it is for me. There is a need to separate audiences by demographics, and to come up with new ways to spot trending videos. Most viewed when measured on the full audience does not make sense anymore.

Hasan Elahi, living in public to reclaim your privacy

Posted: November 24th, 2010 | 1 Comment »

I have been fascinated by the story of Hasan Elahi ever since I read a Wired article about him. We will have the pleasure to hear his story at Lift11 where Hasan will be a speaker this February. Here is an interview I did last week, to be published on the Lift blog tomorrow. Discover how what was originally an art project became an identity management system.

Hasan Elahi is an interdisciplinary media artist with an emphasis on technology and media and their social implications. His research interests include issues of surveillance, sousveillance, simulated time, transport systems, and borders and frontiers.

At Lift11, Hasan will tell us his incredible story: he was taken into custody of the FBI as a terrorist suspect in the United States by mistake, and ended up living totally in public to protect himself from surveillance. His talk will show how forfeiting your privacy can in fact become a new form of protection of your identity.

Laurent Haug: Tell us your story, what happened?

Hasan Elahi: I was coming back from an exhibition in Dakar. As I pass through the US customs in Detroit, I handed my passport to the agent who froze. Something was obviously wrong. I was taken to a large room that belonged to the INS – the now defunct organizations regulating immigration, which which no US citizen normally ever interacts. A guy in a dark suit walks to me and says “I expected you to be older”. I asked “please explain!” The guy starts questioning me, and out of nowhere he asks me “where were you on September 12?”. I could not remember. So I took my Palm out of my pocket, and we looked up together on my calendar for detailed records. He then started to question me on a storage unit I had in Tampa, Florida. “What do you have in it?” I had clothes, junk, he looked confused and asked “no explosives?”. The FBI had received a report about “an arab man hiding explosives in a storage unit in Tampa”.

The whole thing was very strange. I had no idea what was happening. More than a confusion, it was a paranoia. I think I convinced the agent I had in front of me I had done nothing wrong. But the machine was started, and there was no way to stop it. For six months I spent my time in meetings at the FBI office, calls with the FBI, etc. It only ended when, after 9 lie detector tests, I was finally cleared of any suspicion. During that time, I had a strange survival instinct that was telling me to cooperate. I knew what was happening to me was completely illegal, and I could have fought back. But I wanted to avoid the confrontation, so I told them every single detail. I was calling every time I was moving to make sure they knew where I was and not raise a red flag.

What was your reaction after the first 6 months?

I decided to disclose my whole life online to let the FBI know where I was. I programed a software that allowed me to share my location and what I was doing. We are talking 2003, way before Facebook places or Foursquare ;) What I wanted to do was create a file on myself, a file bigger than the FBI’s file. Then it hit me: why only the FBI should know that? If I started flooding the world with my information, I would devaluate their information on me and make it worthless. Their information would have no value as it would be less exhaustive than mine. It was a very symbolic action, but if you imagine 300 million people doing that then the whole intelligence system collapses.

At the beginning my system was only disclosing where I was with a photo. Then the project grew, I added my flight data, my bank records, my phone records.

Then I started to share every single detail. Food, beds I sleep in, toilets I used, etc. And the funny thing is that people started to get nervous, they were like “we don’t need to know all this!” :) That is where I realized I was living an amazingly anonymous life. That data overload was in fact recreating my privacy. As you can not detach from Google search results, the only option you have is to flood the system, take power. You can not delete stuff, so bury it! My project – which started as an art experiment – turned at that point into an identity management mechanism.

What was the reaction of your friends and family?

First people would ask me to not stop at their houses. But as I value other peoples’ privacy, I made sure nobody was recognizable on the pictures I was publishing. Today we are talking over the phone together. But I will only disclose I was on the phone, at that time, at this location. Not who I was talking to. What I do is store pointers to information, not necessarily the information itself.

What do you want to do with this project beyond protecting yourself?

I want to expose the weaknesses of current intelligence techniques. We are very good at gathering information, but very bad at analyzing it. This is a widespread problem for society and business in general – way beyond the borders of the intelligence community.

I also want to show that it is not about fearing big brother. You can turn back the lens. That is when things start to get really interesting.


Montreux Comedy Forum

Posted: October 28th, 2010 | 1 Comment »

I will be moderating a day of conference at the Montreux Comedy festival. Called Montreux Comedy Forum, the event will feature Oscar winning director Hervé de Crecy (of Logorama fame), Michel Beaudet (the father of the têtes à claques), Cyrille de Lasteyrie (more famous under his blogging identity of VINVIN), Julien Hory of DailyMotion, and many more.

The program (in French) will explore the theme of humour 2.0. New talents, creativity, new technologies, understand and anticipate the new ways of broadcasting and creating that are changing the rules of the game. Use code LIFT10MCF for an immediate 50% discount on the conference ticket, and see you in Montreux on December 3 and 4!

Montreux


Overload messages

Posted: September 9th, 2010 | 4 Comments »

Update: see more humorous messages from a recent New Yorker article.

Early adopters are increasingly using auto-responders to manage their email overload. And I am increasingly interested in tactics used to avoid overload. Here are two messages I came across recently:

A-lister blogger covering technology:

I am now getting emails at a level that I can’t respond to everyone.

I will make a best attempt to get back to you. If you are desperate please call me on my cell phone +xxxxxxxxxxx (if I’m available I will pick up, if not, keep calling back until you get me).

To PR people, if you want me to cover your product you’ve got to give me more than one day warning. I do videos and I’m already scheduling out September. I don’t do press-release rewrites like other tech bloggers. It’s best to get in touch with me at LEAST A MONTH before you launch. To see a successful pitch, see how XXX pitched me (it is my favorite startup of 2010): http://www.link.com (XXX showed me what they were doing THREE MONTHS before they shipped!)

I specifically am looking for world-changing technology and startups, if you have one, please be persistent. I am often out shooting and miss cool stuff once in a while.

If you are looking for my calendar, or other items, visit http://www.google.com/profiles/xxx which has links to all of my
blogs, social media accounts, and calendars so you can see if I’m open or not.

Another way to get through to me is to talk with my producer, XXX. You can reach him at xxxx@gmail.com.

Thanks and sorry if I don’t get back to you.

Another A-lister, this time Swiss

I will probably not be able to get back to you this week. For emergencies, please use Twitter (@xxxx) or SMS (+xxxxxxxxxxx).

I am not available for new long-term projects until next spring, but am open to consulting, speaking, and training engagements as well as 1-1 social media coaching.

I am however fully booked until October and will be unavailable between end December and mid-February, so please think about booking a date soon enough if you require my services.

Thanks for your attention