The Register: E-banking security provokes fear or indifference

Forrester concludes that an estimated 600,000 from a total of 15m subscribers have ditched online banking as a direct result of security fears.
Forrester reckons that users are confused and banks need to step up their efforts to educate customers about online fraud.

C’est incroyable que les problèmes rencontrés soient avant tout liés à des choses aussi simples à combattre que la confusion et le manque de formation des clients. Quand une mauvaise ergonomie et une mauvaise communication commencent à coûter très cher.

This entry was posted on Thursday, September 8th, 2005 at 11:31 am and is filed under security, francais. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.