ebanking fears

The Register: E-banking security provokes fear or indifference

Forrester concludes that an estimated 600,000 from a total of 15m subscribers have ditched online banking as a direct result of security fears.
Forrester reckons that users are confused and banks need to step up their efforts to educate customers about online fraud.

Bad usability and communication are starting to cost a LOT of money.

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